On
many Windows XP and Windows 2000 machines, the required ultra thin
client is preinstalled. If so, it is usually listed under
Start/Programs/Accessories/Communications as the Remote Desktop
Connection.
If you do not see the Remote
Desktop Connection icon from the
Start/Programs/Accessories/Communications menu or it does not
work, you can easily install it the first time you access your My
Desktop Anywhere remote work environment.
To
access Desktop Anywhere you may first have to access the Remote
Desktop Control. This automated install will allow you to follow
the prompts to simply install your the ultra thin client software
the first time you use a new computer. You can access this page to
load the automated control from this link:
Click
Here for Client Access
If
you have any issues you may also click the link below, select
"save" and then when finished downloading the file,
double click on the msrdpcli.exe file from where it was
downloaded to perform the one time install.
Click Here to Download the
Remote Desktop Connection
Once
installed, client on the icon on the desktop of the computer you
are using (the icon that looks like the upper left hand corner of
the screen shot below to the left of the words Remote Desktop
Connection.
Then
just click connect and log in. Again, this only needs to be done the
first time you use a computer and only if it is not already
installed.
If
you are getting an error about the
TS License Expiration Message please do the following things.
1)
Create
a directory on your local pc (not the TS) off of the c:\ drive that
is called TSTEMP.
2) Now
download the script by clicking this
link and then selecting "Save".
3)
Once
that it is done, make sure you are logged out of your Desktop
Anywhere Account, i.e., don’t
have an active Terminal Server session, and then open up the TSTEMP
directory
4)
With
the directory open, highlight the tsclnup.vbs file that you saved in
the TSTEMP directory and once highlighted, please hit the ENTER key
to run the script.
5)
Note
any error messages, if you get any (hopefully not) and then clear
it.
6)
Log
back into Desktop Anyhwhere.
